Winnipeg Free Press

Winnipeg Free Press (Newspaper) - July 2, 1997, Winnipeg, Manitoba Winnipeg free press business july Steve p6tw697235 email p6na@freepress.mb.ca b3 can West acquires pm radio network by Murray Mcneill and Martin Cash business the Day after the launch of its second television station in new can West global communications acquired an pm radio net work with seven stations in the South Pacific the Winnipeg based firm announced monday it has reached a tentative Deal to buy new zealand More pm radio network for about million Mil lion this is a big step for said Leonard can wests Vic Epresi Dent corporate were very pleased with this we have been contemplating expanding into other this one fits very Asper said the Deal has been in the works for some can West has made unsuccessful bids to acquire radio stations in new zealand in the officials pleased More pm owns and operates two pm stations in Auckland one of which was launched just last three in one in Christchurch and a new station in As it has unused pm frequencies in and a second frequency in Christchurch that is leased to a third Gerry can wests Vic Epresi Dent of operations who spent five years in new zealand running can wests noted that with the two new stations and other development More fms operating profit and Cash flow should increase significantly Over the next few he said can West officials also were pleased that More fms Man aging director Doug Gold and chair Man Craig have agreed to stay on in senior operational roles with the six Earold Noble said the company had been determined for some time to enter the radio Market in new and More pm is one of the most successful operators in the can West held a minority position for a Brief period of time in a British talk radio Startup but otherwise has not had any other holdings in we see ourselves in the business of Selling advertising and producing pro Asper radio is very As is the outdoor Advertis ing Asper said details on financing the acquisition have not been but it could be done either from can wests Canadian or new zealand oper Gold and Thompson said that can with its International Media will bring a new Dimen Sion to More can West launched its second new zealand television station on sunday with a live broadcast of the Tyson Holyfield heavyweight boxing the fight was Only available on pay preview in most International mar but tv4 viewers in new zealand got to watch the fight can West owns a 68pereent interest in tv3 and it also owns a event stake in Australia network although it has been ordered to reduce its holdings to per cent by the end of september to bring the company in line with Australia foreign invest ment in addition to its International hold can West also owns the can West global system and a Host of Canadian television including win Nipges can div and a new English language to station it will be launching in Quebec on after the launching of the Quebec can West global will be changing its name to the global television net bees cant fight mite killer parasite a threat to Manitoba Honey sector by Murray Mcneil business reporter its its deadly and Brandon area beekeeper Merv Malyon knows that sooner or later its going to attack his Honey Malyon also knows theres nothing he can do to Stop although he can limit the damage once it does the it is the Varro a killer Para site no bigger than the head of a pin that has destroyed a third of the hives kept by recreational beekeepers in the Niagara Peninsula and southwestern its also the same mite along with its Cousin the tracheal has wiped out about 95 per cent of the wild Honey bees in the United states a development that created a major pollination problem for american Orchard operators and Home pesticides the mite Hast had As deadly an Impact on North americas Commer Cial beekeeping Industry because there Are pesticides available that beekeepers can use to control infestations and limit Honeybee in it is the aggressive monitoring and treatment strategies employed by the Manitoba agriculture department and the provinces approximately 160 com Mercial beekeepers that have helped limit the losses in Manitoba to about 100 of the provinces estimated Honey Bee according to provincial api Arist Don our cold climate has helped Cut Dixon said the Varro mite attacks bees during their reproductive Cycle and the Cycle Here is very usually Only from about april to another Factor that has helped slow the mites spread in Manitoba is the ongoing Federal ban on the importation of Honey bees from the United it has been in effect since if the Border haunt been it would be All Over said Larry a commercial beekeeper who lives just South of everybody would have though local losses have been limited thus that Doest diminish the ongoing threat the Varro mite poses to Manito Bas commercial Bee keeping Dixon noted that what began As an infestation in a single Bee Colony near Boissevain in 1991 has spread to include infestations in virtually every Region of a Federal in effect since on importation of Honey bees from the United states has helped slow the spread of Varro mite infestations the Border haunt been it would be All Over everybody would have it commercial beekeeper Larry Giguere Jeff de free press the its a very difficult disease to Dixon said in an it spreads very that Why Malyon knows its Only a matter of time before the which originated in Asia and first appeared in the United states in the shows up in his Bee in he said he be surprised if he finds some this fall when he does his next round of treatments costly once it does Malyon will have to spend up to a year to treat his Bee he said treatments Cost about per Colony per and he has about 600 although Hes found no Trace of the Roa mite yet in his Bee Giguere also believes its just a matter of time before he then hell also have to treat his bees on a yearly he treatment wont be a Short term thing because once the mite arrives in an it never goes Malyon and Dixon so beekeepers Are stuck with treating their colonies every year for As Long As they remain in business or until some new genetic lines of bees Are developed that Are resistant to the there Are no known genetic lines of bees that Are resistant to the Varro Malyon so All beekeepers can do is closely Monitor their colonies and aggressively treat them As soon As an infestation is although its an added Cost that Bee keepers would rather do Dixon said he didst think the treatment costs will be great enough to Force any local beekeepers out of he noted that Honey prices Are Strong right with producers getting about a Pound compared with 40 cents a Pound when prices bottomed out in and with each Bee Colony producing an average of about 155 pounds of Honey per that about Gross income per Colony per he chamber links with Hyderabad by Martin Cash business reporter the Winnipeg chamber of Commerce has signed a memorandum of under standing with the chamber of com Merce of its fifth such business relationship with Indian business this one comes As Winnipeg underground mining equipment manufacturer cube Ltd is putting the final touches on a joint venture with a Hyderabad Drill Rig manufacturer Jim cubes International sales said cube has been involved in the Indian Market for eight we have had other relationships with other business entities but this one surpasses All our other business interests in Peterson he said the Deal has not yet been completed so its not Clear How extensive the relationship will the Hyderabad Karl is the largest manufacturer of aboveground Drill Peterson said the joint venture will include some technology Transfer from cube to dbl and May include some joint marketing and servicing of cube equipment in India Hemant chairman of the Winnipeg chamber of commences India Trade com said Hyderabad has several similarities to and there Are business opportunities for Manitoba businesses there Hyderabad has a growing agr food Indus software development and it is a major aviation Shah it is the location where India airlines trains its pilots and there is a Large aircraft maintenance the Central Indian City in the state of Andora Pravesh joins Pune and a state organization in Maharashtra which have All signed memoranda of understanding with the Winnipeg chamber of Commerce services must be tangible firms need to take right Steps to develop Lon term customers services Are an important part of Canadas from airlines to restau canadians spend a Large portion of their income on according to the latest figures from statistics services account for Over 60 cents of every consumer Dollar spent in More the services sector employs seven out of 10 Canadian despite the importance of this most firms do not know How to properly Market when most people hear the term services they automatically think of customer service ideas like the greeters Walmart or a knowledgeable sales while Cus Tomer service is Only a Small part of services mar to be a successful services a firm must Deal with the four unique characteristics of compared to product Pur chases like clothes or cars that Consumers can try on or take for a test drive before they Consumers Only experience services when they have purchased even a con Sumer cannot or touch the service they have this is the i tangibility of successful services firms find ways of making the service tangible or showing a services famous players the for added a cup Holder to the Arm rest of every Why because it addressed a longstanding customer complaint there was nowhere to set a drink where it could not be spilled and it provided a Benefit moviegoers could see and Quality demands All products or services delivered by a firm be consistent from one Purchase to the Howe Are often inconsistent because of the amount of human How Well a service is delivered depends on everything from who delivers it to the persons mood on that Doug Stevens of Green Gates restaurant addressed this Issue during a recent he pointed out the difference Between Success and fail ure in the restaurant Busi Ness is the ability to deliver a meal that tastes and looks the same each time a Tomer orders at Green they guarantee uniformity through such methods As growing their own herbs and relying almost exclusively on Manitoba thorough and a possible ensure the dinner looks the same on the plate each another Issue to consider managing 2000 Robert Warren when dealing with services is customers often cannot separate the person delivering the service from the service if you ask a Friend about their they will not discuss it in terms of the smooth ride or the Comfort of the they describe it in terms of their experiences with the ticket agents and flight this is where customer service becomes import for a Friend of mine recently returned from Singapore via Van Couver on air his flight from Singapore was late and his Luggage did not make the Winnipeg this would have resulted in my Friend being dissatisfied with air Cana instead he was very Happy because of the Way the baggage services office handled his the baggage ser vices representative deter mined air Canada did have the bag and it was in Van the air Canada employee made a note not to deliver the bag until the following Day when he noticed my Friend had been travelling for 24 by noticing this one this air Canada employee turned a potentially bad experience into a positive services Are very they must be consumed at the time of delivery or they Are this creates special inventory problems for providers of services because they cannot carry they use a sys tem known As yield management to assure the maximum amount of the available service is the hotel fort for offers weekend packages to improve their occupancy rate and air like air offer a variety of service and fare options to fill the greatest number of seats on each if services firms in Manitoba want to develop Loyal customers and Lon term they must recognize they cannot sell services the same Way products Are Success is Only possible if they learn How to take the unique characteristics of services and use them to their Robert Warren is an instructor at the University of Manitoba who special izes in marketing a Fie fan be reached at ;