Winnipeg Free Press

Winnipeg Free Press (Newspaper) - May 29, 2000, Winnipeg, Manitoba How the Summers shaping airline integration the busiest months the months of july and August Are the busiest of the and you can be sure our professionals will be working All summer Long to help make your journey As smooth As two major Steps on june 3 this Date will be a Milestone for both air Canada and Canadian this is when we introduce our first fully integrated summer and its also the Day when our two airlines coordinate schedules by moving into terminals 1 and 2 at Toronto Pearson new new routes starting june 3 and continuing Over the next few Well be launching a whole series of new including Amsterdam Munich Australia via Honolulu to co Capa were also adjusting our combined schedule within Canada to satisfy heavy demand on key routes out of Halifax and it will also allow Many smaller communities to make easier connections for trans order and International big move at Toronto Airport june 3 is also the Day in conjunction with the greater Toronto Airport Well be changing our terminal operations at Pearson this will facilitate both for people living in Toronto and those who connect through Here Are some of the key changes International flights terminal 1 air Canadian includes flights to flights within Canada terminal 1 air air flights within Canada terminal 2 air Canadian Canadian All flights to the terminal 2 air Canadian air air Canadian United As a result of this there will be renovations throughout the but were adding extra staff and signage to make the changeover As smooth As More staff to help you since integration our staff have been stretched due to a tremendous increase in passenger but were pleased to report substantial weve begun an aggressive drive to add 250 More Call Centre were bringing in 182 More passenger agents at airports across the were beefing up our operations with 235 More ramp staff to help handle baggage flow and improve onetime weve hired More flight summer travel advice despite All our we know its going to be a Busy summer at airports across the if you plan to Here Are some helpful tips Check before you Check when making your please make sure you know which airline is operating your flight in order to know where to Check in please note air Canada tickets with flight numbers ac3000ac3999 or ac8300ac8699 Are flights operated by Canadian please Check in at Canadian Canadian airlines tickets with flight numbers cp5100cp5299 or cp7500cp7999 Are flights operated by air please Check in at air if youve already this information should be on your or please Call your travel allow yourself More were trying to minimize lineups but an extra few minutes always helps to reduce the this is especially important at Toronto Airport where ongoing Taa construction May create additional traffic try our self service express checking kiosks available for air Canada operated flights in Toronto terminal 2 starting june just insert your Canadian Star Alliance or major credit card and youll be on your agents will be on hand should you need voicing your concerns were very conscious of the issues that Are being while we dont dispute there have been problems and that weve still got some Way to we feel a fair perspective is to compare this year with last before raising fares this year weve held the line on Domestic fares with no although there have been trans order and International increases of 3 due to the rising Cost of reduced frequent flyer seats so far this air Canada and Canadian have offered the same amount of frequent flyer seats As last its True that some of our most popular routes within Canada and to the Are already heavily but we still have seats on Many and Caribbean total of seats available worldwide on air Canada alone until the end of fewer seat sales weve already had two seat sales on both airlines and yet another on this year More people have taken advantage of seat sales compared to the same period last mishandled bags this the integration process and the increase in travellers has meant that the number of mishandled bags has grown our Overall results for baggage arrival still remain the Best in North can Adan 0 air Canada i id ing a global airline for for ;