Winnipeg Free Press

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In a detailed audit released Wednesday, Norm Ricard said the Winnipeg Regional Health Authority is failing to identify the risks to users' personal information through the health- care industry's use of laptops, smartphones and tablets by employees. " The proliferation within the healthcare industry is understandable," said Ricard in a news release. " But healthcare organizations must ensure they are properly protecting the sensitive information that is accessed from, and stored on, these devices." The audit points to an incident at Health Sciences Centre last year. A doctor's personal laptop containing referral letters from the hepatology clinic over an 18- month period was stolen from the Buhler Centre, an incident WRHA chief operating officer R�al Cloutier described as an " inappropriate" way to keep records and a prime example of the how the WRHA needs to get ahead of possible breaches in their system. " That one in particular is around the issue of training and the issue that any device that is used in the health- care system, we need to make sure there are security measures in place," Cloutier told the Free Press Wednesday. The auditor notes this potential privacy breach highlights the risks involved with personal health information being stored on personal devices. With advances in technology, employees are accessing and storing health information in myriad ways, which Ricard notes is efficient, but devices such as laptops, tablets, smartphones and USBs are " attractive targets for attackers - a risk that must be effectively managed." " Because of these significant cybersecurity control weaknesses, the WRHA was unnecessarily vulnerable to personal health information falling into the wrong hands," said Ricard. Ricard said employees are bringing in their own devices " without first putting in place the necessary strategies, risk assessments and cyber- security controls." In the report, Ricard makes 12 recommendations to better identify the risks and increase cyber- security within the system. They include accessing and identifying the risks, developing a strategic plan for mitigating the risks and requiring employees to take security- awareness training. Cloutier said some of the recommendations are already being implemented, and the WRHA plans to continuously work on upgrading its practices. Cloutier stresses it is paramount to care that heath- care professionals have access to patient information. " So we always have to mitigate our security measures with the fact we want people to access information, when it is in the provision of care," he said. He noted certain devices such as a smartphones or tablets would only hold calendar information as opposed to patient information. However, he admitted the WRHA needs to have a better system in place to teach proper procedures for devices brought from home. Access to eChart systems, which contain sensitive patient information, requires equipment issued by the WRHA and the ability to audit those who access the charts. Cloutier insisted no eChart data can be downloaded onto a device or personal computer. Personal information given to a company such as Amazon or Google can be dangerous in the wrong hands, but Mary Brabston, an associate professor of information systems at the Asper School of Business, notes health- care information has the added danger of containing " extremely private information." It's not just social insurance numbers and personal contact information the files contain, Brabston noted. " It has hospital stays, dates, diagnosis, so a huge amount of information, including information such as personal preferences or allergies, if that information got into the wrong hands it could be damaging," she said. Examples she noted include an employer deciding not to hire someone because their supplemental- insurance rates may increase or because their religious preference may be listed and an employer could use it against them. " So all that information is sitting in front of them, so they could find a different excuse not to hire you," she said. " The data itself is important and it is critical to health care, but it is also critical it doesn't get into non- health care hands." kristin. annable@ freepress. mb. ca Patient information at risk: auditor THE Winnipeg Friends of Israel are rallying tonight to oppose the nuclear agreement with Iran reached by world powers earlier this month. " The nuclear deal that was reached with the Islamic Republic of Iran is hazardous to all countries involved, especially those in the Middle East and Israel in particular," the group said in a news release. They're gathering at 5: 30 p. m. in front of the Manitoba Legislative Building to call for a " better deal." The rally is sponsored by the Winnipeg Friends of Israel and supported by the Manitoba Kurdish Association and Bridges for Peace, which encourages Christians to " actively express their biblical responsibility before God to be faithful to Israel and the Jewish community." U. S. President Barack Obama and other allies are making the case the deal, which calls on Iran to curb its nuclear program in exchange for billions of dollars in sanctions relief, is the best possible way to prevent Tehran from developing a nuclear weapon. Rally being held to protest Iran Report makes 12 recommendations nuclear deal for WRHA to increase cyber- security By Kristin Annable ' The data itself is important and it is critical to health care, but it is also critical it doesn't get into non- health care hands' - Mary Brabston, associated professor, Asper School of Business A_ 08_ Jul- 30- 15_ FP_ 01. indd A6 7/ 29/ 15 10: 13: 08 PM ;