Winnipeg Free Press (Newspaper) - May 12, 2020, Winnipeg, Manitoba
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Over the last two months, we've spoken to millions of Canadians and small business owners. Many are facing fi nancial
uncertainty, and there is anxiety about not knowing what might come next. We know it's been a challenging time, and we
are working hard as your banks to bring you personalized and meaningful solutions to those who have been impacted.
Helping Canadians with immediate relief
With payment deferrals, we've freed up $4.6 billion in mortgage payments, plus deferrals on over $2.7 billion in credit cards
and loans to date, to help millions of Canadians feel more secure and use their money where they need it most. We have
also made $48 billion in additional credit available to businesses to help them stay operational and keep people employed.
Personalized advice to ease uncertainty
If you are experiencing hardship, we're here with one-to-one guidance to help navigate your options and fi nd the right
solutions to get you back on your feet. We've also been assisting our clients with digital channels to bank from home, for
more convenience and to keep them safer.
Working closely with government
To fulfi ll much needed federal support plans, we rapidly implemented direct deposit CERB payments to more than 2 million
Canadians, and to date have facilitated more than 400,000 CEBA loans to help small businesses with $16 billion in much
needed credit.
Doing more for those who need it most
Working with partners in the public and private sectors, we identifi ed communities most in need and followed up with
signifi cant donations to support healthcare and local-based community organizations across Canada. Additionally, we have
implemented practices to protect our clients and our frontline employees delivering essential banking services.
We've been through challenging times before, and as this situation evolves, so will we. Canada's banking industry will
continue to work to bring solutions to Canadians across the country. Together, we will get through this.
If you are in need of advice and support, please reach out to your advisor who is ready to help.
cba.ca/committed-to-canadians
Committed to
Canadians.
Here's how.
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