Winnipeg Free Press (Newspaper) - January 22, 2025, Winnipeg, Manitoba
A MAN who’s led major construction
and infrastructure projects in cit-
ies across Canada has been recom-
mended by a city council committee
to become Winnipeg’s first chief con-
struction officer.
Tom Sparrow, who has more than
35 years of experience in the public
and private sectors, has been selected
to provide expert guidance on infra-
structure and construction policy.
The move seeks to fulfil a campaign
pledge by Mayor Scott Gillingham.
“We want to take a look of the City
of Winnipeg contracts, for example,
making sure that
they are the best
in class,” he told
reporters Tues-
day.
“I want us to get
to a place where,
when the city is
purchasing servi-
ces, that we don’t
just have one bid
on items, we want
competitive bids,
and we want to
make sure that the
city is setting itself up so that we are
getting good value for money.”
Sparrow has led major construction
projects on hospitals, schools and air-
ports in B.C. and Yukon. He worked as
the director of Public Works and Gov-
ernment Services Canada and advised
the federal auditor general on infra-
structure issues from 2015 to 2018.
The Winnipeg Construction Associ-
ation applauded the appointment.
“Hiring a chief construction officer
will help make sure the projects our
members build will get done on time
and on budget — which is something
both contractors and the City of Win-
nipeg want to achieve,” said president
Ron Hambley. “It should help the in-
dustry be more efficient.”
Gillingham said Sparrow’s first
item of business will be to review the
audit of the north end sewage treat-
ment plant mega-project.
Gillingham said there were 44 appli-
cants for the position.
“It’s a unique opportunity at a time
when all cities are facing similar chal-
lenges, where the costs of our project
continue to rise related to construc-
tion, inflation, material costs, labour
costs,” he said.
“Tackling and managing big, com-
prehensive, complex infrastructure
projects is really important work.”
The search committee’s recommen-
dation will be voted on by city coun-
cil on Jan. 30. If approved, Sparrow
would begin around April 1.
malak.abas@freepress.mb.ca
WEDNESDAY JANUARY 22, 2025 ● ASSOCIATE EDITOR, NEWS: STACEY THIDRICKSON 204-697-7292 ● CITY.DESK@FREEPRESS.MB.CA ● WINNIPEGFREEPRESS.COM
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City’s 311 service to roll out AI chatbot in spring pilot program
WINNIPEG’S 311 service will intro-
duce a chatbot powered by artificial in-
telligence to answer resident concerns
as part of a pilot project this spring.
The city’s innovation and technology
department is in the “early stages” of
an AI chatbot that will be available on
the City of Winnipeg website and will
be able to direct visitors to information
and answer questions.
A late spring rollout is expected,
but the department will have to con-
firm the service works smoothly first,
customer services and communica-
tions director Felicia Wiltshire told
the city’s executive policy committee
Tuesday.
“I want to make sure that whatever
product we’re releasing in terms of a
chat is well-functioning,” she said.
“I think we’ve done a lot of good work
to try to improve the reputation of 311,
and I don’t want to risk launching a
chat system that doesn’t maybe quite
work effectively and drives people
back to the phones anyway.”
Average wait times for calls to 311
have dropped in the past year — from
more than 11 minutes in 2022, to five
minutes in 2023, to one minute and 43
seconds in 2024. An additional $1.25
million in funding to 311 was includ-
ed in the 2024 budget to address wait
times.
The city is planning to phase out its
311 email service, but there isn’t a tar-
get date set as a high number of email
requests are still coming in, Wiltshire
said.
Mayor Scott Gillingham said any use
of AI being presented to Winnipeggers
would only come after ensuring the
product could be used safely and while
protecting people’s personal informa-
tion.
“(We) want to use the tools, the new
technology, in a good way where it can
enhance the delivery of city services,
but we have to be aware of and mitigate
against any risks they present,” he said.
There are 98 full-time employees
in 311’s contact centre. There were
578,273 requests to 311 in 2022, 797,605
in 2023, and 863,584 in 2024. The city’s
2025 budget allotted $6.8 million to the
service.
Winnipeggers can contact 311 by
phone, email, on the city’s website or
on social media.
malak.abas@freepress.mb.ca
MALAK ABAS
Tom Sparrow
MIKE DEAL / FREE PRESS
Blizzard-like conditions pick up early in the afternoon Tuesday as a pedestrian crosses Portage Avenue at Sherbrook Street. Those conditions were a contributing factor in Friday’s mayhem.
Hundreds of vehicle claims after snowstorm: MPI
A BLIZZARD that swept through
southern Manitoba has led to hundreds
of claims, with more expected.
As of Monday, Manitoba Public In-
surance had received 511 collision
claims from last Friday.
“We cannot attribute all collisions
on Jan. 17 to the winter driving condi-
tions, as we have not analyzed all the
data to see the cause of these colli-
sions,” an MPI spokesperson said in an
email Tuesday. “However, we can say
that blizzard-like conditions in many
areas of the province was a contribut-
ing factor to a number of the collisions
reported to MPI.”
The spokesperson did not believe
this was a record number of claims for
a single day, but the full scope of the
damage won’t be known for some time.
“Collision claims for this date and
this weather incident will continue
to come in over the next weeks and
months, so this number is accurate
as of (Monday), but we do expect this
number to increase,” the spokesperson
said.
Winnipeg led the way with 268
claims, as dozens of accidents were re-
ported in the city and the surrounding
area.
Several multi-vehicle pileups were
reported to police, including a massive
wreck near Fermor Avenue and Sym-
ington Road at about 9:45 a.m.
That crash claimed the life of a
30-year-old woman, believed to have
been hit by another vehicle after exit-
ing hers.
RCMP and Winnipeg Police Service
officers, along with fire and rescue
crews from Winnipeg and the RM of
Springfield, were sent to the scene.
RCMP said no other serious injuries
were reported in the multi-vehicle col-
lision, which happened about two hours
before the province issued an emer-
gency alert Friday warning motorists
to stay off all highways in southern
Manitoba — the first of its kind in the
province for a weather-related inci-
dent.
RCMP estimated at least 50 crashes
took place, while the WPS said dozens
of vehicles were involved in collisions
on the south Perimeter Highway.
Health Sciences Centre alerted staff
members a possible “code orange”
could be issued, which would mean a
sudden influx of patients would be in-
coming.
An actual “code orange” was issued
by Ste. Anne Hospital and the Bethesda
Regional Health Centre after a multi-
vehicle collision occurred near Ste.
Anne.
MPI said Tuesday another 31 claims
came from Steinbach, which reported-
ly had around 100 cars off of the road
after videos emerged of vehicles near
Highway 12.
scott.billeck@freepress.mb.ca
SCOTT BILLECK
City committee
announces
pick for chief
construction
officer
MALAK ABAS
O
NE year after AI-generated nudes
of underage students from Winni-
peg sparked a Canada-wide con-
versation about sexual violence in the
age of artificial intelligence, the school
division at the centre of the scandal has
come up with a new protocol.
The Louis Riel School Division re-
leased guidelines for teachers and
other staff members working in class-
rooms in St. Boniface, St. Vital and
surrounding communities last week.
“Regrettably, as technology has
evolved in recent years, staff have
been placed in situations where they
have come into possession of an elec-
tronic copy of an intimate image, with-
out soliciting it,” chief superintendent
Christian Michalik wrote in the Jan.
15 memo.
In working with the Winnipeg Police
Service, the school division leaders
have learned about the importance of
having a formal process in place to ad-
dress future incidents, Michalik said.
WPS began investigating reports
of deep fakes — realistic images and
recordings generated using AI tools
— involving teenage suspects and vic-
tims from Collège Béliveau, a Grade
7-12 school in Windsor Park, in De-
cember 2023.
The pornographic content was cre-
ated using social media posts that
were screenshotted to produce sexual-
ly explicit photos of their peers.
At the time, the Canadian Centre
for Child Protection’s information
technology director categorized the
doctored images in question as “child
sexual abuse material.”
“In a lot of cases, I don’t think
(perpetrators) understand the gravity
of what they’re doing,” Lloyd Rich-
ardson told the Free Press as a police
probe got underway.
The altered images were uploaded to
Cybertip’s Project Arachnid, an online
tool run by Winnipeg-based Canadian
Centre for Child Protection to detect
child sex abuse material and send re-
moval notices internationally.
No criminal charges were laid
against the teenage boys accused of
creating and sharing the falsified
photos.
Following the incident, Manitoba’s
NDP government passed legislation to
expand the definition of intimate im-
ages to include those altered by elec-
tronic means.
The Non-Consensual Distribution of
Intimate Images Act now provides a
pathway for victims of both fake and
real revenge porn to seek damages.
The federal Liberals announced
last month they were splitting an on-
line harms bill in two to speed up the
passage of new measures to protect
children online and crack down on
deepfakes and internet pornography
in general.
Michalik briefed the Louis Riel div-
ision workforce on current laws re-
lated to intimate images and spelled
out related expectations in his mass
email.
He asked staff members to write
down when, from whom and by what
means they receive any inappropriate
images or videos. Recipients should
then describe the content and report it
to their supervisor or principal.
“Never forward the image,” he wrote
in bolded font, “as doing so would be
in violation of section 162.1(1) of the
Criminal Code of Canada.”
Employees who are subjected to
troubling material can seek support
via their employee and family assist-
ance program, Michalik added.
“It’s interesting to see the position
that they’ve taken on never forward-
ing the image, even in the situation of
reporting. I don’t think that it’s right
or wrong. It’s a particularly hard line
that they’ve taken,” said Katie Szi-
lagyi, an assistant professor who stud-
ies AI, privacy and the law at the Uni-
versity of Manitoba.
Szilagyi noted no one can be con-
victed of a crime related to forward-
ing an intimate image if they do so to
“serve the public good,” the Criminal
Code notes.
She applauded the school division
for introducing a relatively uncom-
mon protocol, given early case law
continues to develop.
It’s a “good idea” to have a standard-
ized approach to responding to these
issues, she said.
She added she is supportive of a
growing shift to describe incidents as
examples of “the non-consensual dis-
tribution of intimate images” rather
than “revenge porn” — a loaded term.
The local teachers’ union was not in-
volved in drafting the protocol, but its
president welcomed the new directive
reminding members not to mistakenly
expand the digital footprint of an in-
timate image.
President Jay McGurran said the
local chapter of the Manitoba Teach-
ers’ Society is appreciative that the
employer is being “proactive and re-
sponsive” to protect its approximately
2,000 employees.
maggie.macintosh@freepress.mb.ca
AI-generated nudes prompt new protocol
School division spells out how to deal with ‘non-consensual distribution of intimate images’
MAGGIE MACINTOSH
LOCAL JOURNALISM INITIATIVE REPORTER
;